Important Information for AOL Users

Currently we certify/recommend the browsers included with AOL 8.0 and AOL 9.0 to access Internet Banking. Browsers included with older versions of AOL may still work, but are no longer supported by Internet Banking. Browsers included with AOL for Mac OS X and AOL 5.0 for Macintosh PPC are not certified, but should work with Internet Banking.

At the present time America Online (AOL) has several versions: To learn more about or upgrade to the latest version of America Online, click one of the following links. Each link will open a new browser window:

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Windows Downloads
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To learn more about System Requirements and Install Instructions for different AOL versions, click here.

Alternative Suggestions:

America Online allows you to use other browsers than the built-in AOL browser. To do so, log on to AOL, then minimize or close the AOL browser window and open another certified or supported browser.

Use another Internet Service Provider (besides AOL) that supports either Microsoft Internet Explorer 5.5 and higher or Netscape 6.1 and higher.

Electronic Fund Transfers Your Rights and Responsibilities

Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference. Internet Banking Computer Transfers - types of transfers - You may access your account(s) by computer through the internet by logging onto our website at www.csbjc.com and using your user identification and password, to:

  • Transfer funds between checking, money market and savings
  • Make payment from checking, money market or savings to load account(s) with us

Get information about:
  • the account balance of checking, savings, money market, certificate of deposits and load accounts
  • the last statement cycle's deposits to checking, money market and savings accounts
  • the last statement cycle's withdrawals from checking, money market and savings accounts

For determining the availability of your transfers, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a transfer before 2:30 p.m. on a business day that we are open, we will consider that day to be the day of your transfer. However, if you make a transfer after 2:30 p.m. or on a day we are not open, we will consider that the transfer was made on the next business day we are open.

Please also see Limitations on frequency of transfers section regarding limitations that apply to computer transfers.

Limitations on frequency of transfers. In addition to those limitations on transfers elsewhere described, if any, the following limitations apply:

  • Transfers from a Money Market account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer are limited to six per statement cycle with no more than three by check, draft, debit card, or similar order to third parties.
  • Transfers from a Personal Savings account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer are limited to six per statement cycle with no more than three by debit card or similar order to third parties.

Documentation Periodic statements. You will get a monthly account statement from us for your checking accounts. You will get a monthly account statement from us for your savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

FINANCIAL INSTITUTION'S LIABILITY

Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance;
  • If, through no fault of ours, you do not have enough money in your account to make the transfer.
  • If you have an overdraft line and the transfer would go over the credit limit.
  • If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
  • There may be other exceptions stated in our agreement with you.

CONFIDENTIALITY

We will disclose information to third parties about your account or the transfers you make:
  • where it is necessary for completing transfers; or
  • in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  • in order to comply with government agency or court orders; or
  • as explained in the separate Privacy Disclosure.

UNAUTHORIZED TRANSFERS

Consumer liability. Tell us AT ONCE if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50 if someone used your card and/or code without permission. (If you believe your card and/or code has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your card and/or code without your permission.)

If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

Contact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure.

ERROR RESOLUTION NOTICE

In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or is you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
  • Tell us your name and account number (if any).
  • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  • Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

Citizens State Bank
Bookkeeping Department
201 South Third, P. O. Box 1190
Ganado, Texas 77962
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (361) 771-3391

More detailed information is available on request.

Citizens State Bank Online Bill Pay Agreement

If you would like to have a paper copy of this Agreement sent to you, please e-mail us with your name and address to This email address is being protected from spambots. You need JavaScript enabled to view it.

This Citizens State Bank Online Bill Pay Agreement (this “Agreement") states the terms and conditions for the Citizens State Bank Online Bill Pay service ("Bill Pay service") offered by Citizens State Bank (the "Bank"). When you use, or permit any other person(s) to use, the Bill pay service, you agree to be bound by the terms and conditions of this Agreement. These terms and conditions are in addition to those that apply to any accounts you have with the Bank. This Agreement is an addendum to the existing Deposit Account Agreement that you received when you opened your checking account, as amended from time to time. In the event of a conflict between this Agreement and your Deposit Account Agreement, the terms of your Deposit Account Agreement will control.

As used in this Agreement, "you" or "your" refers to each person(s) subscribing to, using or accessing Bill pay service; "we", "us", or "our" refers to the Bank and any agent, independent contractor, designee, or assignee the Bank may, at its sole discretion, involve in the provision of Bill Pay service.

CITIZENS STATE BANK Online Bill Pay.

Definition List
As used in this Agreement, the terms listed below have the following meanings:
Business Day
A “Business Day” means Monday through Friday, excluding Federal Reserve holidays.
Cancelled
A bill pay is “Cancelled” when the payment will neither be processed nor sent at your request.
Cutoff Time
“Cutoff Time” means 8:00 PM Central Time on any Business Day and is the time by which you must transmit Payment Instructions to have them considered entered on that particular Business Day.
Deliver By Date
“Deliver By Date” means the date you would like your bill pay delivered to your Payee.
Payee
A “Payee” is the person or entity to whom you designate a bill pay to be delivered.
Payment Instruction
The “Payment Instruction” is the information provided by you to us for a bill pay to be delivered to the Payee (such as, but not limited to, Payee name, Payee account number, and Deliver By Date).
Payment Method
The “Payment Method” is the way your payment is transmitted to your Payee (i.e. electronically or via check).
Funding Account
The “Funding Account” is the account you select, from the eligible checking accounts, from which the funds for a bill pay will be deducted.
Pending
Bills that are scheduled for automatic payment and meet the payment requirements the end user sets and
Manual/recurring payments that the end user sets up. An electronic bill pay is “Pending" until the Cutoff Time of the Send On date.
Process Date
The date a payment initiates. It must be a date in the future and cannot be the same as the current date (i.e. today’s date).
Resubmitted
An electronic bill pay is “Resubmitted” when the payment encountered delivery errors and was resubmitted on your behalf as a paper check payment. Please note that it may be delivered later than the originally scheduled Deliver By Date; you may wish to contact your Payee(s) and inform them of the delay.
Send On Date
The “Send On Date” is the date we will withdraw funds from your Funding Account and begin the delivery process; The Send On Date should be 3 days prior for electronic payment and 5 days prior for checks of the due date of the bill.
Sent
A bill pay is “Sent” when it has successfully left our delivery system en route to your Payee. This is not a confirmation that the Payee has received it.

Activating the Bill Pay service.

To activate the Bill Pay service, you must have a Citizens State Bank checking account and be enrolled in Citizens State Bank Online Banking ("Online Banking"). To use the Bill Pay service, you must provide information online to us to identify your Payees. You must provide sufficient information about a Payee to permit us to properly direct a payment and permit the Payee to identify you as the payment source upon receipt of a payment. You must complete all required fields with accurate information, as directed by the Bill Pay service screen messages. By providing us with the names and account information of those Payees to whom you wish to direct payment, you authorize us to follow the Payment Instructions that we receive through the Bill Pay services. You further authorize us to update or change any of your Payee information as requested or provided by your Payee. When we receive a Payment Instruction, you authorize us to debit the Funding Account you designate for that payment and remit funds to the Payee on your behalf.

Your activation of the Bill Pay service may not be fulfilled if we cannot verify your identity or other requested information. Through your activation of the Bill Pay service, you agree that we reserve the right to request a review of your credit rating at our own expense through an authorized bureau. In addition, you authorize us to obtain financial information regarding your account from a Payee to resolve payment-posting problems.

Using the Bill Pay service.

To access and use the Bill Pay service, go to csbjc.com and sign in to Internet Banking. The following types of bill pays may be set up using the Bill Pay service:

1. Manual Payment: You may request a payment to be delivered one (1) time to a Payee. If the website indicates that the Payee can support electronic payments, you must enter the request before the Cutoff Time at least three (3) Business Days before the Deliver By Date. If the website indicates that the Payee can support only payments made via check, you must enter the request before the Cutoff Time at least five (5) Business Days before the Deliver By Date.

2. Recurring Payment: You may schedule payments to Payees to be automatically delivered in a fixed amount on regular intervals. If the Deliver by Date does not exist in a certain month, then the payment will be delivered on the last Business Day of the month. For example, if you schedule a payment for the 30th of each month, your payment for the month of February will be delivered on or before the 28th of February. If the Deliver By Date of an automatic payment falls on a weekend or holiday, that payment will be rescheduled to the latest preceding Business Day.

The amount of any Manual Payment or Recurring Payment shall not exceed $9,999.00. You will be provided a confirmation number for each payment you schedule using the Bill Pay service. The reference number will help us resolve any questions you may have concerning your transactions.

Payments are Sent to the Payees you designate on your behalf either by electronic funds transfer, or by mailing your Payee a check. For payments made via electronic funds transfer, we will withdraw the applicable funds from your designated Funding Account on the Send On Date. Electronic payments will take three (3) Business Days to deliver the payment to your Payee. For payments made via paper checks, we will withdraw the applicable funds from your designated Funding Account on the Send On Date. Check payments will take five (5) Business Days to deliver the payment to your Payee. Please note the Payment Method accepted by your Payee at the time you schedule the payment. The Payment Method for a Payee is subject to change. If a Payee no longer accepts electronic payments, or the payment encounters delivery errors, payments to that Payee will be delivered by paper check. Additionally, if a Payee no longer accepts electronic payments, the Send On Date will need to be changed to five (5) Business Days before the Deliver By Date for all subsequent payments and for the most current if the Payee provides us with sufficient notice. If a Payee begins accepting electronic payments, payments to that Payee will be processed electronically and the Send On Date will need to be changed to three (3) Business Days before the Deliver By Date for all subsequent payments. In addition, if an electronic payment is undeliverable the payment may be Re-submitted by check. We will notify you via e-mail of these Payment Method changes. Please note that, in some situations, if a payment is scheduled to be sent electronically to a Payee who can no longer process payments using the Payment Method in which it was Sent, then that payment may be late.

By submitting Payment Instructions, you agree to have sufficient funds in your Funding Account on the Send On Date for each payment you schedule. If you submit Payment Instructions and do not have sufficient funds in your account on the Send On Date, you will be charged an NSF fee. The Bank will automatically try to debit your account up to two (2) more times on the two (2) succeeding Business Days. After the 3rd attempt the Bank will immediately block the bill pay account. This means no more bill payments will be paid or set up from this account until the end user resolves the NSF. If the end user has multiple funding accounts, only the NSF account will be blocked. The account will remain blocked for 5-10 days. The Bank, at its discretion, may have the account unblocked earlier. The Bank will close a bill pay account if collection of debit returns is unsuccessful or if fraudulent activity is identified.

While it is anticipated that most transactions will be delivered by the Deliver By Date, it is understood that due to circumstances beyond our control, particularly delays in handling and posting payments by slow responding Payees or financial institutions, some transactions may take a day or even a few days longer to be credited by your Payee to your Payee account. The Send On Date that you enter must be before the bill's actual due date, not the late date and/or a date in the grace period. The Send On Date must be 3 days before due date for electronic payment and 5 days before the due date for check payments. Payment Instructions entered after the Cutoff Time or on non-Business Days will be considered entered in the Bill Pay service on the next Business Day.

We will use commercially reasonable efforts to deliver all of your payments in accordance with your Payment Instructions. However, we shall incur no liability because of the existence of any one or more of the following circumstances:

1. If, through no fault of ours, any designated Funding Account does not contain sufficient funds to complete the transaction or would exceed the credit limit of your overdraft account;

2. The Bill Pay service or Internet Banking is not working properly and you know or have been advised by us through the communication method of our choosing about the problem before you execute the transaction;

3. The Payee mishandles or delays processing a payment sent by us;

4. You have not provided us with the correct name, address, phone number, or account information for the Payee, or you have not provided us with accurate personal information, or you have otherwise provided incomplete Payment Instructions; or, When we receive a Payment Instruction, you authorize us to debit the Funding Account you designate for that payment and remit funds to the Payee on your behalf.

5. Circumstances beyond our control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper execution of the transaction and we have taken reasonable precautions to avoid those circumstances.

Provided none of the foregoing five (5) exceptions are applicable, if we cause an incorrect amount of funds to be removed from any designated Pay From Account or cause funds from any designated Pay From Account to be directed to a Payee which does not comply with your Payment Instructions, we shall be responsible for returning the improperly transferred funds to the originating Pay From Account and for directing to the proper Payee any previously misdirected transactions.

The following payments are prohibited through the Bill Pay service:
1. Tax payments and other governmental fees;
2. Court ordered payments, alimony and child support payments;
3. Payments to Payees outside of the United States;
4. Payments to loan sharks or to other gambling debts.
5. Those otherwise prohibited by law

You may cancel or edit any Pending payment (including Automatic Payments) by following the directions within the service. There is no charge for canceling or editing a Pending payment. The reference number will help us try to resolve any questions you may have concerning your transactions and is available on the “Payment Details” page if you need to refer to it in the future. If you desire to cancel or stop any payment that is In Process, you must call the bank at (361) 771-3391.

Once your scheduled bill pay is In Process, you agree to have sufficient funds available in your Pay From Account to pay the scheduled bill pay and further agree we may remit your payment to your Payee by any one of the following means, at our sole discretion:
(1) by electronic funds transfer;
(2) by mailing your Payee a check drawn on an account we maintain for this purpose; or
(3) by other means.
The timing of when your scheduled bill pay is debited from the designated Pay From Account will vary, depending on the Payment Method used. Your account will be debited on the Send On Date. The debit should appear in your online Citizens State Bank (www.CSBJC.com) Account Activity two (2) Business Days after the Send On Date. The transaction should show a date of one (1) Business Day after the Send On Date.

Statements.
All of your payments made through the Bill Pay service will appear on your monthly checking account statement(s). You can also view payment activity on the Internet Banking Account History page.

Canceling the Bill Pay service.
You may cancel your use of the Bill Pay service at any time by contacting the Bank by electronic message or request at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling the Bank at (361) 771-3391. If you notify us by telephone, we may require you to put your request in writing. When you cancel the Bill Pay service, all Pending payments will be automatically cancelled, all Payee information deleted and you will be responsible for paying your bills by other means.

Address Changes.
You agree to promptly notify Internet Banking of any address change, electronic mail address change, and/or any change to your telephone number by updating your "Bill Pay Profile" found within Internet Banking. If e-mail notifications for payment issues are undeliverable due to an incorrect e-mail address, we have no further obligation to contact you to correct the payment unless we receive a corrected e-mail address.

Payee Limitation.
We reserve the right to refuse to pay any Payee to whom you may direct a payment for security or other reasons. We will notify you promptly if we decide to refuse to pay a Payee designated by you for reasons other than payments prohibited under this Agreement.

Equipment.
You are responsible for obtaining, installing, maintaining and operating all computer hardware, software, and Internet access services necessary to use or access the Bill Pay service. The Bank will not be responsible for any errors or failures from the malfunction or failure of your hardware, software or any Internet access services.

Availability.
Bill Pay service is available 24 hours a day, 7 days a week, except during maintenance periods or circumstances beyond our reasonable control.

Risk Of Loss.
In the event of a system failure or interruption, your data may be lost or destroyed. Any transaction(s) that you initiated were in the process of completing or completed shortly before a system failure or interruption should be verified by you through means other than online to ensure the accuracy and completeness of such transaction(s). You assume the risk of loss of your data during any system failure or interruption and the responsibility to verify the accuracy and completeness of any transaction(s) so affected.

Citizens State Bank Bill Pay Guarantee.
If you properly follow the procedures described herein and comply with the terms and conditions of this Agreement, and your payment is not credited by your Payee by the actual payment due date, we will bear responsibility for any late fees (up to $50) you incur to the extent our actions or inactions cause the payment to fail to post to your Payee account by such due date. In the event you do not follow the procedures or otherwise fail to use the Bill Pay service in accordance with the terms of this Agreement, including, but not limited to, choosing a Send On Date that is less than five (5) Business Days for check payments and less than three (3) Business Days for electronic payments before the bill's due date or providing incorrect Payee information, the risk of incurring and the responsibility for paying any and all late charges or penalties shall be borne by you. Additionally, you agree not to enter into any agreements where one of the purposes is to generate late payment fees.

Limitation of Access.
We may terminate, suspend or limit your access privileges to the Bill Pay service, in whole or in part, in our sole discretion, at any time without prior notice. Termination or suspension shall not affect your liability obligations under this Agreement.

Fees.
There is no fixed monthly service fee for consumer/personal checking customers who subscribe to the Bill Pay service and have twelve (12) or less transactions per month. A charge of $0.55 each will be charged for the thirteenth (13th) and successive transaction. There is a $24.95 fixed monthly service fee for commercial/business accounts which includes twenty (20) transactions. On the twenty-first and subsequent transaction a fee of $0.55 per transaction will be assessed.

If we process a payment in accordance with your Payment Instructions that overdraws your account, we may assess a fee or charge interest for any such overdraft in accordance with the terms of your Deposit Account Agreement. We may charge an NSF Fee in the amount of $28.00 per occurrence if we attempt to fund a transaction three times and are unsuccessful due to an insufficient available balance in your account to fund the transaction. We will not be liable for failure to pay any bill pay request unless it is drawn against available funds credited to the designated Funding Account. The NSF Fee will be deducted from the appropriate Funding Account. In addition, you will be responsible for paying any telephone company or utility charges and/or Internet access service fees incurred while using telephone lines and/or Internet access services to connect with Internet Banking.

Damages.
THIS AGREEMENT STATES OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY AS IT RELATES TO YOUR USE OF THE BILL PAY SERVICE. IN NO EVENT SHALL WE BE LIABLE FOR ANY LOSS, INJURY, OR DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL, INCLUDING LOST PROFITS, CAUSED BY CITIZENS STATE BANK OR THE USE OF THE BILL PAY SERVICES, OR ARISING IN ANY WAY OUT OF THE INSTALLATION, USE, OR MAINTENANCE OF YOUR PERSONAL COMPUTER HARDWARE, EQUIPMENT, SOFTWARE, OR ANY INTERNET ACCESS SERVICES.

Warranties Disclaimer.
THE BILL PAY SERVICE AND RELATED DOCUMENTATION IS PROVIDED "AS IS" AND, TO THE FULLEST EXTENT PERMITTED BY LAW, THE BANK DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE BILL PAY SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE BILL PAY SERVICE.

Errors or Questions.
In case of errors or questions about your Bill pay service:
(1) call the Bank at 361-771-3391;
(2) send us an electronic message at This email address is being protected from spambots. You need JavaScript enabled to view it. or
(3) write to us at Citizens State Bank, P.O. Box 1190, Ganado, Texas 77962.

Miscellaneous Terms.
In addition to this Agreement, you agree to comply with all applicable account agreements, including, without limitation, the American Bank Internet Banking Agreement and the Deposit Account Agreement that you received when opening your depository account, as amended, and with all applicable State and Federal laws and regulations.

The Bank may amend or change this Agreement (including applicable fees and service charges) by sending you written notice by electronic mail or by regular mail sent to your address as it appears on your account records. You agree that the Bank may also send you future notices and disclosures about your accounts with the Bank by electronic mail, where permitted by law. Any use of the Bill Pay service after we send you a notice of change will constitute your agreement to such change(s). Further, we may, from time to time, revise or update the programs, services, and/or related material, which may render all such prior versions obsolete. Consequently, we reserve the right to terminate this Agreement as to all such prior versions of the programs, services, and/or related material, and to limit access to the Bill Pay service more recent revisions and updates.

We shall not be deemed to have waived any of our rights or remedies hereunder unless such waiver is in writing and signed by us. No delay or omission on our part in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

Because Your Trust Is So Important

Your trust is the cornerstone of our relationship.  That is why we work so diligently to safeguard your privacy.  The information that your provide us is kept in the strictest of confidence.  We have no intentions of selling personal information about our customers to third-party businesses.  We are proud to make that commitment to you, because your trust is the foundation of our business.

The following privacy policy explains how we use and protect the information about our customers.  We ask that you read it carefully.

Notice of Your Financial Privacy Rights

We, our, and us, when used in this notice, means Citizens State Bank.

This is our privacy notice for our customers.  When we use the words "you" and "your" we mean the following types of customers:

Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):

  • Deposit account
  • Loan account
  • Safe deposit box
  • Self-directed Individual Retirement Account


We will tell you the sources of the information we collect about you.  We will tell you what measures we take to secure that information.  We first define some terms.

Nonpublic personal information - means information about you that we collect in connection with providing a financial product or service to you.  Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.  Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.  Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours.  This is also known as nonaffiliated third party, or simply, an "other party."

The Information We Collect

We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transations with other parties
  • Information from a comsumer reporting agency

Information We Disclose About You

We do NOT disclose any information about you to anyone, except as permitted by law.  Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

The Confidentiality, Security, and Integrity Of Your Information

We restrict access to information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards to protect this information.

Information About Former Customers

We do NOT disclose information about former customers, except as permitted by law.

Texas Notice

This institution is chartered, licensed, or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.  Any consumer wishing to file a complaint against this institution should contact the Texas Department of Banking through one of the means below:

  • In Person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, TX 78705-4294
  • Telephone: 877.276.5554
  • Fax: 512.475.1313
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: banking.state.tx.us