Citizen State Bank Online Bill Pay.

• Definition List:

  As used in this Agreement, the terms listed below have the following meanings:
• Business Day:

  A “Business Day” means Monday through Friday, excluding Federal Reserve holidays.
• Cancelled:

  A bill pay is “Cancelled” when the payment will neither be processed nor sent at your request.
• Cutoff Time:

  “Cutoff Time” means 8:00 PM Central Time on any Business Day and is the time by which you must transmit Payment Instructions to have them considered entered on that particular Business Day.
• Deliver By Date:

  “Deliver By Date” means the date you would like your bill pay delivered to your Payee.
• Payee:

  A “Payee” is the person or entity to whom you designate a bill pay to be delivered.
• Payment Instruction:

  The “Payment Instruction” is the information provided by you to us for a bill pay to be delivered to the Payee (such as, but not limited to, Payee name, Payee account number, and Deliver By Date).
• Payment Method:

  The “Payment Method” is the way your payment is transmitted to your Payee (i.e. electronically or via check).
• Funding Account:

  The “Funding Account” is the account you select, from the eligible checking accounts, from which the funds for a bill pay will be deducted.
• Pending:

  Bills that are scheduled for automatic payment and meet the payment requirements the end user sets and
  
  Manual/recurring payments that the end user sets up. An electronic bill pay is “Pending" until the Cutoff Time of the Send On date.
• Process Date:

  The date a payment initiates. It must be a date in the future and cannot be the same as the current date (i.e. today’s date).
• Resubmitted:

  An electronic bill pay is “Resubmitted” when the payment encountered delivery errors and was resubmitted on your behalf as a paper check payment. Please note that it may be delivered later than the originally scheduled Deliver By Date; you may wish to contact your Payee(s) and inform them of the delay.
• Send On Date:

  The “Send On Date” is the date we will withdraw funds from your Funding Account and begin the delivery process; The Send On Date should be 3 days prior for electronic payment and 5 days prior for checks of the due date of the bill.
• Sent:

  A bill pay is “Sent” when it has successfully left our delivery system en route to your Payee. This is not a confirmation that the Payee has received it.

Using The Bill Pay Service

• 1.

  Manual Payment: You may request a payment to be delivered one (1) time to a Payee. If the website indicates that the Payee can support electronic payments, you must enter the request before the Cutoff Time at least three (3) Business Days before the Deliver By Date. If the website indicates that the Payee can support only payments made via check, you must enter the request before the Cutoff Time at least five (5) Business Days before the Deliver By Date.
• 2.

  Recurring Payment: You may schedule payments to Payees to be automatically delivered in a fixed amount on regular intervals. If the Deliver by Date does not exist in a certain month, then the payment will be delivered on the last Business Day of the month. For example, if you schedule a payment for the 30th of each month, your payment for the month of February will be delivered on or before the 28th of February. If the Deliver By Date of an automatic payment falls on a weekend or holiday, that payment will be rescheduled to the latest preceding Business Day.

• 1.

  If, through no fault of ours, any designated Funding Account does not contain sufficient funds to complete the transaction or would exceed the credit limit of your overdraft account;
• 2.

  The Bill Pay service or Internet Banking is not working properly and you know or have been advised by us through the communication method of our choosing about the problem before you execute the transaction;
• 3.

  The Payee mishandles or delays processing a payment sent by us;
• 4.

  You have not provided us with the correct name, address, phone number, or account information for the Payee, or you have not provided us with accurate personal information, or you have otherwise provided incomplete Payment Instructions; or, When we receive a Payment Instruction, you authorize us to debit the Funding Account you designate for that payment and remit funds to the Payee on your behalf.
• 5.

  Circumstances beyond our control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper execution of the transaction and we have taken reasonable precautions to avoid those circumstances.